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Dear Customer, Shipping costs continue to rise and changes must be made. We find we must change our shipping policy and add actual shipping (in the past shipping was included in the price). Shipping will be based on the weight of items ordered. With that in mind all items on the price list have a shipping weight. We have lowered all our prices so the difference in final cost to you will be very little. The charts below will help you compute the shipping or you can still order by phone and we will give you the total cost. we hope to continue supplying you wilth your weaving needs for the future. Your Friend and Fellow Weaver - Emma
PLEASE NOTE - We ship UPS - prices are for UPS- If you want US mail the cost will be higher and adjusted accordingly.- Please give us a Physical(street) address for UPS as they will not deliver to a P.O. box no. Giving a p.o. box means that we will send US mail and charge you more shipping than quoted in charts. ALSO NOTE; Leaving off part of address (example;. apt no) will make for an address correction at UPS terminal - They will then charge us 8.00 for this correction - We will charge you that 8.00 if it was not due to an error on our part . - So please be sure to give complete address - Thank You. Please note that we take visa, mastercard and discovercard only - NO American Express cards
RETURN POLICY;
Please note that we do take returns for the first 30 days, but all returns must be authorized by us prior to return(CALL 1-800-370-7235) There is no return on weaving equipment( cutters, spool racks, tension boxes etc) used in warping your loom or on looms.. We will only pay return shipping if return is due to our mistake or flaw in item. Refunds will be given on item cost only , not on shipping cost. Returned items might have a restocking fee subtracted from refund.
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